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Customer Care
Phone: (800) 370-5856
E-mail: custserv@usablelife.com
Claims
Download Forms
Phone: (800) 370-5856
Fax: (501) 235-8417
claims@usablelife.com
Wellness Claims
Wellness Claim FormFile Online
Phone: (800) 370-5856
Fax: (501) 235-8400
claims@usablelife.com
Other Information
Common QuestionsEmployee Benefits Enrollment is March 25 - March 26, 2025
Voluntary Short Term Disability
If you need to insure your income, Voluntary Short Term Disability can help by providing partial income replacement when you experience disability due to a covered sickness, injury, or pregnancy. Benefits are paid to you weekly as long as you are insured under the plan, remain disabled, and under the regular care of a physician.
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Voluntary Group Term Life
If you need additional term life protection for you and your eligible family members, think about USAble Life’s affordable Voluntary Group Term Life coverage. You select the benefit amounts to suit your specific situation, and premium payments are made through payroll deduction.
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Voluntary Accidental Death & Dismemberment
Voluntary Accidental Death & Dismemberment coverage provides protection in the event of an unexpected loss of accidental death or dismemberment. Protection is issued on a 24-hour basis for you and your eligible family members, and covers you as the result of a covered accident anywhere in the world.
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Accident
An accident can change everything in the blink of an eye. The costs of dealing with a life-altering accident can be overwhelming for those who are unprepared. Bills can pile up quickly, linger for years after an accident, and have a lasting effect on everyone in the household. USAble Life’s Accident Plan offers you an additional layer of financial protection and pays you directly in the event of a covered accident.
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Critical Illness + Cancer
Every few seconds, an American suffers a heart attack or is diagnosed with cancer. The impact this can have on you and your family’s finances can be devastating. The copayments and the expenses that aren’t covered by major medical insurance eat away at savings as well as the belief that things can get better. Critical Illness + Cancer coverage helps with the nonmedical costs that come with such devastating diagnoses, including travel, childcare, and other unexpected expenses.
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What is a Cafeteria Plan?
A (Section 125) Cafeteria Plan allows you to pay for certain employer-sponsored benefits with pretax dollars. Some examples of coverage that may be eligible for pretax premiums include health, dental, cancer, hospital, and accident policies. In most cases, if the premiums are paid on a pretax basis, the benefits will be subject to income tax. Elections to pay for a benefit in pretax dollars under a Cafeteria Plan are generally required to be effective for a 12-month period. They may not be changed during that election period unless you have a change in status such as death, marriage, divorce, adoption, birth, or a change in your spouse’s employment status.